Retailers know their business, their products, their stores and their customers, but are always hungry for more intelligence about market changes, customer behaviour and emerging trends. Retail is one of the most established commercial sectors; it is also one of the most competitive and among the fastest changing.
Facit helps retailers to observe events and implement change based on accurate reports. Our customers are able to observe customer behaviour, interpret events and respond proactively in order to maximise staff productivity, enhance customer satisfaction and optimise sales.
Our solutions are cost effective and easily installed. Facit empowers retailers to extract maximum value from legacy infrastructure, such as security surveillance equipment, so that what has traditionally been viewed as protection or shrinkage data can be used to improve retail operations and achieve competitive advantage.
Facit provides its core solutions 'out of the box' and also works with retailers to develop bespoke analytics solutions tailored to specific needs and in-house technology. To gain further insight into in-store 'hard' and 'soft' behaviour - the physical and psychological wellbeing of a retail estate - contact Facit for demo, ROI analysis, consultancy or product trials.
Following two years of research and development Facit Data Systems are able to offer you an efficient and cost-effective tool set for retail analytics: -
- Uses your installed security surveillance equipment to provide you with accurate, actionable data around real time customer journeys and customer/colleague interactions.
- For most installations, no additional hardware costs.
- High quality data set with demonstrable accuracy levels.
- Actionable insights to inform improvements to customer journeys and “moments of truth”.
- Creates evidential or highest footfall and best conversion stores to better focus sales campaigns.
- Footfall, queue management, heat mapping and fitting room monitoring are just some of the areas we can provide data on driving superior staff scheduling and customer experience.
- Intuitive easy to use dashboard makes assimilating insights easy.